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Commtech Services helps customers solve business problems in all areas of telecommunications. Whether the client is simply interested in a better rate on an internet T-1 or completely migrating into Voice over IP services with the need to integrate with existing hardware, our customers trust in our knowledge and experience to help guide them to the best solutions. But Commtech Services knows that choosing the right technology and provider is only the first step, and that managing the process of implementation and integration is equally important.  So unlike other services, Commtech Services manages the entire project for the customer:  from evaluation and analysis, selection of services and provider, to contract negotiation and ordering to provisioning and implementation.  In addition, we coordinate with all outside vendors that handle services and/or hardware, and we continue to manage the account throughout the life of the contract and beyond.

Commtech Services provides integrated customer service and care and attention to detail that direct sales representatives simply cannot.  

Here are some of the many services that we provide our customers:


 local phone service
dedicated & switched long distance
international calling
toll free
calling card
ISDN PRI & BRI
local integrated T-1
audio & web conferencing 
SIP trunking
Centrex services 
 

 dedicated internet access
point to point private line
VOIP
dynamic IP T-1
MPLS VPN
frame relay/ATM
email/web security
spam filtering/anti-virus
remote access
co-location & dedicated hosting 
 

Cisco phone systems
NEC phone systems
Avaya phone systems
Intertel/Mitel phone systems
Nortel phone systems
Shoretel phone systems
Hosted IP PBX
networking equipment
wireless data equipment 
cabling/wiring services 
 


Voice services are the backbone of most businesses.  There are several different ways to deliver voice services, depending on various contributing factors like location, capacity, future growth, existing hardware and functionality requirements.  
 
We can help you decide which method is most suitable and which carrier will provide the most reliable and cost-effective solution. 


Data services enable a company to share digital information with the outside world.  Most commonly, internet access is required by every business but how much bandwidth is needed?  If there are multiple locations in an enterprise, how do the various offices share information quickly and securely?  How do remote users fit in?  What about data security?
 
These are questions that we hear every day, and we are well equipped to provide clear and objective answers.  With so many different ways to handle the transfer of data and with so many potential security threats looming, we provide vital information that businesses count on.


Most service providers do just that - provide services. Period.   So when it comes to acquiring the hardware, businesses are typically told to look to yet another vendor.  This piecemeal approach often leads to integration and coordination issues at the time of install and invariably leads to finger-pointing if a problem arises.
 
We work with several hardware vendors who install the most reliable telephony and data systems available.  We will coordinate the hardware and the services providers to ensure the entire project flows smoothly and minimizes--often eliminates--any downtime during the implementation stage.   




Voice
Data
Hardware
Integration
Management